Privacy Statement

Introduction :

“MARTINI BERCOLLI” hereinafter mentioned as “We” or “Us” is a luxury lifestyle brand and retailer.

This Privacy Statement applies to all personal data processed by MARTINI BERCOLLI gathered from: visitors, customers, and business partners, and service providers for the following websites and applications: www.martinibercolli.com

Information we collect :

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

What personal data is processed :

We process certain information of you that either is collected automatically or that you supply voluntarily. This information includes name, address, email address, and telephone number. We also process your financial data to facilitate payment for our services. All of the information collected is processed strictly in accordance with this privacy statement. We process the following personal data:

  • Personal data, such as your first name and last name.
  • Contact data, such as your e-mail address, telephone number, and address.
  • Login details, such as user name and password
  • Purchase history, such as price, product, and purchase date.
  • Payment data, such as transaction history, outstanding claims, bank account number, credit card data.
  • Correspondence, such as communications with our customer service or marketing communications.
  • Preferences, such as choice of language and e-mail preferences.
  • Technical data, such as IP address, cookies, log files.
  • Statistics on the use of the website, such as how many times certain pages are visited and which products are the most popular.
  • Interests, such as what (kind of) products you look at the most and on which advertisements you click.

Other personal data you provide to us

It may occur that you provide other data to us than the categories mentioned above, for instance with regard to communications of the customer service or when filing a complaint. In that case, we shall process these data to the extent necessary to deal with and handle your request or complaint.

Contact info

If you have any questions about this privacy statement or if you would like to file a complaint with us, please send us an email to:

MARTINI BERCOLLI SARL

Location : 23, Boulevard de la Gironde, Résidence 2000 escalier B, 1er étage n°3, Casablanca, MOROCCO.

Email: contact@martinibercolli.com

Phone : +212 691 961 588 / Website: www.martinibercolli.com

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@martinibercolli.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on SHOPIFY. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through SHOPIFY data storage, databases, and the general SHOPIFY application.

They store your data on a secure server behind a firewall.

Why & Grounds

We process your personal data based on the following legal grounds, depending on how you interact with our website.

When you purchase MARTINI BERCOLLI products on our website we need to process your personal information to execute our agreement.

For example, we need payment and contact information to process the order.

Comply with the law: We may process or keep information to comply with legal obligations. We also use your information to investigate suspected fraud, illegal activities, violations of our terms of service, or threats to the safety of our personnel or website.

Cookies analysis

We use cookies on our site which enable us to keep track of who is logged into our system. For more information please refer to our cookie policy. Link: https://www.martinibercolli.com/cookies

Sharing

We don’t share your information with third parties unless strictly required in order to honor our contract with you, to provide a service for which you have given specific and explicit consent (such as our newsletter), or to comply with local and international law.

International partners

MARTINI BERCOLLI has some partners inside/outside the Economic Moroccan Zone.

We will make sure that the information that is shared will have an adequate level of protection. We will enforce this through our processing agreements with them. For an overview of all the personal information shared with third parties please reach out to contact@martinibercolli.com

Revoke consent

You have the right to revoke any consent you have given for any of our services like our newsletters or WhatsApp group chat. You can opt-out through the link provided at the bottom of every newsletter or by exiting the WhatsApp group. It may be possible that by revoking your consent we can no longer offer you the core services which you signed up for. Furthermore, you can opt-out by canceling your account. We will then erase your account within four weeks.

Rights

As someone who uses our services, you have a couple of rights under the GDPR you should be aware of:

  • The right of erasure,
  • The right of correction,
  • The right of insight,
  • The right to data portability.
  • The right of access means that you have the right to see what information we all process about you. Do you feel that the information we have about you is incorrect? Then you can exercise your right to correction, this means that you have the right to change the data we have about you. You also have the right to removal, which means that we delete the data that we have from you. However, it may be that we still keep this data but then anonymous, this means that the data can no longer be traced back to you, but that we still keep it for example for statistics. We may in some cases also be legally unable to delete this data, this is a legal obligation.

Securing privacy

To transfer data between our websites, our applications, and backends, communication is encrypted using the SSL (Secure Socket Layer) encryption. We protect the systems and processing by a series of technical and organizational measures. These include data encryption, pseudonymization and anonymization, logical and physical access restriction and control, firewalls and recovery systems, and integrity testing. Our employees are regularly trained in the sensitive handling of personal data and are obliged to observe data secrecy in accordance with legal requirements.

Minors

We do not knowingly gather or otherwise process personal data of minors under the age of 16. If we notice that one of our users/visitors is a minor we’ll immediately take steps to remove their information. If you believe we have processed or still hold information on minors, please send us an email at contact@martinibercolli.com and we’ll remove it A.S.A.P.

Retention periods

We will never retain the data longer than is legally allowed, this can be different for different types of data. For more information on data retainment terms per data process please please send us an email at contact@martinibercolli.com

Changes in the privacy statement

The effective date at the bottom of this page indicates when this Privacy Statement was last revised. We will notify you before any material change takes effect so that you have time to review the changes. Any change is effective when we post the revised Privacy Statement. Your use of the Services following these changes means that you accept the revised Privacy Statement.

Third-party services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.